Customer Service

For customer service regarding a pending or completed order, please contact:

Dennis Reynolds
VP, Sales and Marketing
Email
(330) 633-2253

If contacting by email, be sure to include your order number.

 

Returns

For returns please read our 30 Day Return Policy. Each return must have a Return Material Authorization (RMA) number. To request an RMA, contact Dennis Reynolds listed above.

Once an RMA has been obtained, returns should be sent to:

Bytewise Measurement Systems
1150 Brookstone Center Parkway
Columbus, GA 31904
USA
(706) 323-5142